Our Team

Rachel Ingram, FNP-C is an autonomous Nurse Practitioner and the founder of Balance Wellness, a thriving medspa in Richmond, VA. With a background in Internal Medicine as a former Hospitalist, she brings a distinctive blend of clinical expertise and artistry to the field of aesthetics and holistic wellness.

Known for her evidence-based approach and deep empathy, Rachel is passionate about helping clients feel as good as they look—ensuring the outside reflects the vibrant, healthy person within. Her commitment to continuous learning has led her to train alongside some of the most elite aesthetic providers worldwide, continuously refining her skill and perspective on patient-centered, natural-looking results.

Recognized for her clinical insight and leadership, Rachel has been invited to contribute to expert panels and speak at national aesthetic conferences, sharing her experience in merging medicine, aesthetics, and wellness.

She values authenticity and connection—seeking to bridge the gap between traditional medicine and integrative, whole-person care. When she’s not in the treatment room or expanding her knowledge, you can find Rachel reading, traveling, or spending time with her family.

Hannah is a Nebraska native who made the move to Virginia in 2020. After spending 16 wonderful years as a dedicated stay-at-home mom, she followed her passion for skincare and graduated from Plush School of Esthetics as a Master Aesthetician and Certified Laser Technician.

She specializes in delivering transformative results that enhance and maintain the skin's long-term health. When she’s not in the treatment room, you’ll find her soaking up family time with her husband and five amazing kids or managing her Airbnb in the Outer Banks — where she brings her love of hospitality and coastal charm to life.

Hannah is passionate about continual growth and connection, both in the aesthetics industry and beyond.

Christy was born and raised in Lynchburg, Virginia. She graduated from Virginia Tech with a Bachelor's Degree in Family and Child Development and moved to Richmond in 1997. She is happily married for 27 years and has 4 children. She has worked as Juvenile Probation Officer, a Grant Coordinator assistant, and a bookkeeper for a law office. However, her most important job was as a stay at home mom. She is now an empty nester and wanted to join Balance Wellness to assist and share her experiences with clients and she is also a client of Balance Wellness. I am looking forward to meeting everyone and share in this journey of wellness and beauty. 

Pam is a native Richmonder. She has been married for 30 wonderful years and is a proud mom to two amazing daughters. She has a passion for all things home—whether it’s hunting for hidden treasures while thrifting, diving into DIY projects, or styling cozy, welcoming spaces with charm and creativity. Pam truly enjoys helping people by sharing ideas, lending a hand, or simply offering a bit of inspiration. You can count on Pam to be always on the lookout for a great deal and the next fun project!